Prime Residencies

Value Added ServicesPrime Residencies Sri Lanka

  • In-house Architect client advisor:

Availability of well qualified in-house architects for consultation for any services for the sales purchase.

 

  • Suppliers:

When a client wants to purchase electrical items, furniture, windows coverings, & anything related to household items, our company will get a special discount for our clients from in-house suppliers.

 

  •  24 hour Maintenance team:

Our 24 hour Maintenence team will facilitate with all the functionalities of the apartment as well as fixing of electrical items. 

After Sales ServicesPrime Residencies Sri Lanka

One year defect liability:

The said period of time will be effected from the day an apartment is handed over the client.

24/7 Maintenence Team:

The well-equipped team with a greater knowledge will attend to any of the issues related to constructional and funcitional behaviour of the apartment via 24/7 call center.

Services extended after defect liability period:

Even after the said time, our maintenence team will be available for any advice related constructional matters. And the team will be assisting & providing the services at cost.

10 years Structural Warranty:

The said coverage enables the warranty for all structures & any matters related to the structure will be attended by our professional & wel-qualified staff immediately.

Management corporation functions / body corporation:

The functions of MC will eb arranged & handled by our well-trained & experienced residency managers.

Warranty & guarantee:

All the warranties & guarantee's isssued for equipment will be checked regularly to make sure 100% functionality.

Re-sale or rent our an apartment:

If an client wishes to resale or rent our the apartment which was bought, our well talented sales & marketing team will be assisting the clients to be satisfied with the client request.

Availability of documents for client reference:

 All the relevant documents regarding the constructional &other client documents will be kept archived & this would be available for 2 years of time for reference by client request.

Demonstration for equipment usage: 

An arrangement of demonstration for equipment usage made to all clients for awareness on the usage of equipments & behaviour during an emergency.

WarrantyPrime Residencies Sri Lanka

1 Year Defects liability: 

This said period of time will be effected from the day an apartment is handed over to a client.

10 Years Structural Warranty: 

This said coverage enables the warranty for all structures & any matters related to the structure will be attended by our professional & well qualified staff immediately.

1-5 warranty for equipment:

Our warranty is entitled for all the equipment such as the lift (elevator), equipments, pumps. firefighting tools & pool pump, etc.